Enhanced Communication Skills and Conflict Resolution
How different would your organization be if people routinely...
  • Owned their part in problems and worked on improving their own skills rather than blaming others
  • Looked for common ground rather than nit-pick facts or otherwise try to disprove others
  • Shared what's on their mind, even when it's unpopular or contrary to current opinion
  • Were direct and respectful when they share ideas—leaving room for new ideas or other viewpoints
  • Actively listen as others share, doing their best to hear the complete message
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Good communication skills are what separate the good from the best.  The free flow of relevant information is central to every successful conversation. The key to successful communication skills is being open and honest in expressing opinions, feelings and theories, and willingly sharing views even when the ideas in question are controversial or unpopular.  

The consequences of either avoiding or messing up one’s conversations can be quite severe, as every aspect of people’s lives can be affected, from the personal (relationships with loved ones, friends and co-members of interest groups, our health) to the professional (careers and the communities people belong). Learning how to face crucial conversations and how to handle them well is also learning how to influence just about every aspect of people’s lives.

People who have mastered good communications skills are able to help teams and organizations improve:

  • Productivity
  • Teamwork
  • Accountability
  • Diversity
  • Individual influence

Sandy Blaha Performance Consulting can help you...

  • Prepare for high-stakes situations with a proven technique
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Improve nearly every professional and personal relationship

Performance Clients' ROI
On Average, Performance Clients Experience:
  • 30% to 50% Sales Growth
  • 80% Greater Top Talent Retention
  • 30% Reduction in Daily Operations Time
  • 100% Alignment of Key Players