In order to lead, you must understand your individual leaderhip style—and the style of others. This hands-on session includes a detailed review of your personal Myers Briggs Personality Indicators and how it affects your leadership and communication. Understanding your leadership style will:

• Provide an affirmative path to self-understanding
• Offer a logical model for consistent human behavior
• Clarify the fit between a person and a job
• Improve motivation and commitment
• Provide details on others’ core needs, values, temperament, stress

Emotional intelligence is an essential element of effective leadership and management. It will increase your performance in many areas including the ability to motivate and influence others to get the results you want.

Typical results of emotionally intelligent organizations are:

• 27% Increased profitability over low EI companies
• Higher retention of top performers
• Better recruitment of talent
• Greater productivity

Emotional intelligence is about self-awareness; how you interact with others, your adaptability, stress management and mood. You can use Emotional Intelligence to:

• Know yourself and understand others
• Make better decisions
• See and seize opportunities
• Identify problems before the escalate
• Manage difficult situations effectively

Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship, if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

Learn to talk honestly with your co-workers at all levels of your organization with productive conversations that are both refreshing and necessary. Once you improve outcomes of difficult conversations, all aspects of your business get better. This is a powerful tool that will positively affect all aspects of your life.

• Prepare for high-stakes situations with a proven technique
• Transform anger and hurt feelings into powerful dialogue
• Make it safe to talk about almost anything
• Be persuasive, not abrasive
• Improve nearly every professional and personal relationship

Company growth and careers are limited until leaders and managers learn to delegate. Sharpen your delegation and authority sharing skills to get more out of your employees in this informative session. Participants will:

• Learn what to delegate
• Determine the criteria for authority sharing
• Define the accountability process
• Learn how to go from “complaint” to “request”
• The crucial difference between important vs. urgent
• How to structure the work of others
• SMART goals
• Building trust
• Managing commitments

To succeed in your job you must help others grow. By coaching the performance of your direct reports you get more done in less time—and ensure both yours and the company’s future. In this session participants will:

• Learn the key differences between managing, leading and coaching
• Identify performance gaps in existing work relationships
• Plan and conduct a coaching session
• How to coach the learning curve
• Using the proven TO GROW Model

Sandy Blaha is a performance management, leadership development and succession-exit planning expert.  As an author, presenter, trainer, facilitator and coach, Sandy builds organizational capacity with a focus on strategy, leadership development, talent assessment and execution discipline.  She works with owners and senior executives nationwide to insure their companies' legacies. 

Ms. Blaha is the author of Passing the Torch: A Toolkit for Leadership Development and Transition, Stepping Stones: 5 Essential Steps for Transition Success, Exit Planning: The Leadership Succession Challenge and The Leadership Mindset™.